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Dashboard and challenge aren't syncing

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‎04-20-2019 17:27

‎04-20-2019 17:27

This is a two part.

I use Android and I have a Versa tracker.

Part one

The dashboard has a 10,000 step discrepency from my Weekend Warrior challenge. I don't use manual entering and I don't use Mobile Run.

Part two

My tracker says I've gotten my 250 steps per hour 10 of 12 hours. My dashboard says 5 of 12.

I have restarted my tracker. 

I have logged out of the app and logged back in.

I have turned off the blue tooth and turned it back on.

I have turned off the phone and turned it back on.

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1 REPLY 1

‎04-21-2019 03:33

‎04-21-2019 03:33

I just got mine last week had all the icons on the dash board now I am left with 4 can't see how this is helping anyone

 

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