04-13-2017 01:20
04-13-2017 01:20
I got a new phone yesterday and when I logged on to my Fitbit app I have lost all my data apart from yesterday's, this is also the same for the dashboard online. Can I retrieve it back?
04-13-2017 07:21
04-13-2017 07:21
@Rainej, this usually indicates that you logged into the app with a different email address than the one you were using for your accound.
07-26-2017 18:46
07-26-2017 18:46
I have the same issue with my new phone. I didn't have to log back in so it shouldn't be the email address
I could really use past data, how do I get it back?