10-02-2016 00:18 - edited 10-02-2016 00:29
10-02-2016 00:18 - edited 10-02-2016 00:29
Hello everyone 🙂
Daylight savings started today in Melbourne, Australia. My steps and sleep are now showing 1 hour later. My hourly activity (250 steps per hour) is also messed up. My timezone in the app and time on my phone are correct.
I have tried changing the app timezone to something else, then changing it back again. That didn't help. I have also deleted my Alta off the app and added it back 4 times. That also didn't help.
As an example, steps is showing 43 steps for 7:00pm to 7:15pm hour, when it is only 6:10pm.
Sleep is also screwed up. It thinks I got up at 11:01am (todays time), when I actually got up at 10:01am (todays time). I manually adjusted it back to 10:01am. There is also a second sleep log for today that says 9:01am to 10:04am.
Its like my phone moved forward an hour and then the app also moved forward another hour.
I have Alta and Android app. Is there a way to fix this please? Thanks 🙂
Best Answer10-02-2016 02:23
10-02-2016 02:23
Best Answer10-02-2016 23:58
10-02-2016 23:58
10-03-2016 15:39
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-03-2016 15:39
Best Answer10-17-2016 03:28
10-17-2016 03:28
Thanks everyone 🙂 Fitbit app is showing the correct hour now. It fixed itself, yay!
Sorry for taking so long to reply. Alta was being a pain and wouldn't sync on my phone. I finally got it fixed and forgot about this thread. Just remembered this thread now.
10-18-2016 15:24
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-18-2016 15:24
@Aniaki No worries! Thanks for taking the time to share your status update and letting me know that the issue is now resolved. Again, thank you for your time!
Best Answer