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Daylight savings time wrong

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Hello everyone 🙂

 

Daylight savings started today in Melbourne, Australia. My steps and sleep are now showing 1 hour later. My hourly activity (250 steps per hour) is also messed up. My timezone in the app and time on my phone are correct.

 

I have tried changing the app timezone to something else, then changing it back again. That didn't help. I have also deleted my Alta off the app and added it back 4 times. That also didn't help.

 

As an example, steps is showing 43 steps for 7:00pm to 7:15pm hour, when it is only 6:10pm.

 

Sleep is also screwed up. It thinks I got up at 11:01am (todays time), when I actually got up at 10:01am (todays time). I manually adjusted it back to 10:01am. There is also a second sleep log for today that says 9:01am to 10:04am.

 

Its like my phone moved forward an hour and then the app also moved forward another hour.

 

I have Alta and Android app. Is there a way to fix this please? Thanks 🙂

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I have the same issue with the blaze. Time shows proper time and automatically synced with phone but details of calories burned, steps all show an hour ahead. Tried manual sync, reset, deleting and reinstalling the app but doesn't adjust. Seems like a software bug. Anyone else having the same issue?
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The issue resolved itself overnight. Until 12:00am it was 1 hour ahead but this morning it shows detail for the correct time. Hope yours also adjusted automatically.
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@Aniaki I recommend checking out the tips and instructions here. Let me know if that helps!

Erick | Community Moderator

It's all about the food! What's Cooking?

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Thanks everyone 🙂 Fitbit app is showing the correct hour now. It fixed itself, yay!

Sorry for taking so long to reply. Alta was being a pain and wouldn't sync on my phone. I finally got it fixed and forgot about this thread. Just remembered this thread now.

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@Aniaki No worries! Thanks for taking the time to share your status update and letting me know that the issue is now resolved. Again, thank you for your time!

Erick | Community Moderator

It's all about the food! What's Cooking?

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