help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Device not found

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-29-2016 15:57

‎03-29-2016 15:57

Everything is connected everything is charged but it's saying no device found. I've Uninstalled and reinstalled the app and disconnected from Bluetooth and reconnected again too.. I'm lost at what to do
Best Answer
0 Votes
1 REPLY 1

‎03-30-2016 04:23

‎03-30-2016 04:23

Could you tell me what Fitbit tracker you're using @Caitlin79? In the meantime you can try the troubleshooting steps I've shared here.

Best Answer
0 Votes