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Device not found.

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‎10-10-2019 06:49

‎10-10-2019 06:49

Changed my phone to Huawei p30 lite, added fitbit app. Saying no device found and not syncing etc. What can I do.? Tried deleting app and downloaded again. Reset the tracker itself. Its a charge 3.??? 

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‎10-11-2019 01:16

‎10-11-2019 01:16

Do you still have your old phone? If so, make sure it doesn't still have a connection to the fitbit in its bluetooth settings as this could be blocking connection to your new phone.

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