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‎07-02-2018 17:07 - last edited on ‎07-04-2018 08:22 by Moderator Alum

‎07-02-2018 17:07 - last edited on ‎07-04-2018 08:22 by Moderator Alum

I have boost mobile and I have the Samsung J7 phone and I cannot get my Fitbit to recognize text or calls for some reason.

 

 

Moderator edit: subject for clarity

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‎07-04-2018 08:23 - last edited on ‎07-23-2025 10:58 by Fitbit Moderator

‎07-04-2018 08:23 - last edited on ‎07-23-2025 10:58 by Fitbit Moderator

A warm welcome to the Community @Sam110388.

If you are having issues receiving your notifications, I recommend taking a look at the help article My Fitbit device isn't receiving notifications from my phone and follow the instructions provide there.

Let me know the outcome. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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