05-30-2018
04:58
- last edited on
06-01-2018
11:10
by
LanuzaFitbit
05-30-2018
04:58
- last edited on
06-01-2018
11:10
by
LanuzaFitbit
Is there anyway to undo this? I accidentally typed 21 lbs instead of 219 lbs when logging weight and now I've earned all the weight loss badges up to 200 lbs and earned my "weight goal met" badge. I'd really prefer not to have any of them until I've actually earned them, but it seems that one typo has falsely earned me all badges on the same day. I'd love to remove them if possible.
Moderator edit: Clarified subject
06-01-2018 11:16
06-01-2018 11:16
Welcome to the Forums @Sklansky.
Our support team should be getting in contact with you. Please let them know exactly what happened and what badges should be deleted. I'm sure they will be happy to help you.
Let me know if you need any further assistance.
05-05-2019 13:59
05-05-2019 13:59
I have the same problem. The incorrect weight was logged, and now i have badges i didn't earn. Would love he have them removed if possible.
05-06-2019 08:37
05-06-2019 08:37
Welcome to the Forums @Ktripptree.
I'll be happy to help you with those badges.
Our support team will be getting in contact with you. Please let them know exactly what happened and what badges should be deleted. I'm sure they will be happy to help you. Be sure to keep an eye on your email's inbox, spam and trash folders for their mail.
Let me know if you need any further assistance.
05-25-2019 10:23
05-25-2019 10:23
I am also having the same issue! Any help would be appreciated!
05-26-2019 11:20
05-26-2019 11:20
Welcome to the Forums @ASears324.
I'll be happy to help you get the assistance that you need.
Our team will also be getting in touch with you too. As mentioned above, keep an eye on your email's inbox, spam and trash folders for their mail. They will be more than happy to help you figure out what is going on.
Feel free to let us know if there is anything else that we can help you with.