07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
07-21-2022
10:45
- last edited on
07-22-2022
15:00
by
LizzyFitbit
Hi, I just noticed that the green and yellow lines have changed and now are all over the place on the graph. All graphs for different days start with a 0:00 hrs. The fluctuations are not at all in line with what I was reading up until today. Anyone experienced this issue?? Thanks
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
08-16-2022 06:20
08-16-2022 06:20
3.65 I think - Iwonder how they are rollinng this update out? by what type of phone you have? by what type of Fitbit? geogrphic locatiion?
not good with technology so can't figure this out - As I mentioned I was updated on the 10th - Versa 2, S7 phone
08-16-2022 06:30
08-16-2022 06:30
Whelp now my fitbit wont sync with my phone. It was able to send my step data from my morning walk, but couldn't sent sleep stats/ exercise data/ readiness stats. Restarted both charge 5 and phone multiple times, unpaired from bluetooth and now it wont reconnect to bluetooth at all. Ugh.
08-16-2022
07:56
- last edited on
09-28-2022
13:31
by
DavideFitbit
08-16-2022
07:56
- last edited on
09-28-2022
13:31
by
DavideFitbit
Same..... Ugh
I have Fitbit versa 2 and initially I wouldn't receive the notifications on my watch then I did... now I don't again!!!! 😑😑😑... I'm really not going to wait much longer for this too be resolved!
08-16-2022 08:02
08-16-2022 08:02
HMM - my Versa 2 works fine - Is Fitbit updating by phone - I don't get it.and I assume you rebooted your phone and your Fitbit
08-16-2022 08:08
08-16-2022 08:08
Is your Fitbit version 3.64 or 3.65
If 3.65, that's the updated one.
08-16-2022 08:09
08-16-2022 08:09
For those of you who have trouble receiving notifications on your Fitbit, try rebooting your phone. I will periodically have issues, but a reboot always fixes my notification and sync issues.
08-16-2022
08:13
- last edited on
08-17-2022
11:36
by
RodrigoMFitbit
08-16-2022
08:13
- last edited on
08-17-2022
11:36
by
RodrigoMFitbit
Thank you for that info.... Yes I have rebooted several times....
Thank you.. I have tried several times doesn't seem to be working this time..
3.64 no update seen yet
Yes rebooted .... Just not working this time
08-16-2022 08:34
08-16-2022 08:34
3.64. Fitbit isn't showing me any updates.
08-16-2022 08:40
08-16-2022 08:42
08-16-2022 08:42
Did you reboot your Fitbit as well? I have had to do that if the phone reboot doesn't work
08-16-2022 08:46
08-16-2022 08:46
I just got the update today. Same issue as everyone else. I thought I must have nearly died during the night! "Best Answer" is from Fitbit saying the app is improved. Yeah, right. Now we are all dying every night. I don't consider this an improvement. The sleep graph is the only reason I pay for premium, and now it's useless. Thanks a bunch, Fitbit. Glad you're continuing to roll this out... NOT!! Of course, they're not reading these messages because the problem is "solved." Grrrrr!
08-16-2022 09:36
08-16-2022 09:36
I am wondering if the fact that I have posted on this board has put me at the end of the line to get version 3.65? 🙄 Still at 3.64 with lots of orange peaks every night.
08-16-2022 09:42
08-16-2022 09:42
I had to go into the google play store on my phone, click on fitbit, and then refresh the screen and the update was suddenly there to download. It does look like the concern has been addressed once I downloaded it.
08-16-2022 09:58
08-16-2022 09:58
Mine too, the chart is correct now, however my watch won't synch
08-16-2022 10:01
08-16-2022 10:01
I got an update to 3.65 this morning. Fixed the issue for me.
08-16-2022 10:05
08-16-2022 10:05
Making a post here a few minutes ago must have done the trick. Version 3.65 arrived for both my tablet and my phone - both Samsung Galaxy and both running Android 12! Thank you at last, Fitbit!😄
08-16-2022 10:07
08-16-2022 10:07
Same, but at least they are communicating about that issue so we're not left guessing if they know about it and are addressing it.
08-16-2022 10:23
08-16-2022 10:23
FINALLY! Updated, problem solved.
08-16-2022 10:31
08-16-2022 10:31
Also updated with fix and I am on Android 9.
08-16-2022 10:34
08-16-2022 10:34