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Exercise + symbol missing from dashboard

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‎10-02-2019 12:54 - last edited on ‎10-04-2019 15:27 by Fitbit Moderator

‎10-02-2019 12:54 - last edited on ‎10-04-2019 15:27 by Fitbit Moderator

After the 9/30 update the exercise widget on the Today screen is now missing the plus. The only way to add exercise is now to click on that widget and then use the gear+ icon up at the top. 

 

More touches/clicks is bad.

 

Moderator edit: updated subject for clarity

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9 REPLIES 9

‎10-02-2019 13:00

‎10-02-2019 13:00

Missing plusMissing plus

Best Answer

‎10-02-2019 14:16

In response to mastonevich

‎10-02-2019 14:16

Screenshot_20191002-171441_Fitbit.jpg

 

Best Answer

‎10-02-2019 14:19

In response to SunsetRunner

‎10-02-2019 14:19

@mastonevich 

 

I haven't updated to the 9/30 version of the app.  Still running 3.6 and this version doesn't have the + in the exercise tile either.

 

I have always gone into the gear symbol to add any exercises. 

 

Other than that how is the app as far as syncing and notifications?

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0 Votes

‎10-02-2019 16:23

In response to SunsetRunner

‎10-02-2019 16:23

Application has been good for me.
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0 Votes

‎10-02-2019 16:25

In response to SunsetRunner

‎10-02-2019 16:25

I wonder what makes the plus show up then?

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0 Votes

‎10-02-2019 18:13

In response to mastonevich

‎10-02-2019 18:13

Disappeared in the iOS app, too. Contacted Fitbit, response was it was removed based on customer feedback. Hunh? Who asked for a shortcut to be removed? This happened a few years ago, they put it back. Hope enough of us raise the question that they’ll put it bac (again) and leave it alone. 

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‎10-03-2019 02:50

In response to mastonevich

‎10-03-2019 02:50

Same happening to me

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‎10-03-2019 20:09

‎10-03-2019 20:09

Hi,

 

I am facing the same issue on my Android phone. There is no option to add/remove exercises. 

 

Thanks!

Best Answer

‎10-04-2019 15:29

In response to Samaakhya

‎10-04-2019 15:29

Hi everyone. It's good to see you here in the Community Forums, and I'm sorry for the delayed response.

 

Thanks for taking the time to share your thoughts about the Fitbit app, as well for the steps tried on your own. @mastonevich and @SunsetRunner, thank you also for sharing screenshots of what is displayed on the Fitbit app.

 

I've been informed that this was a bug experienced on the Fitbit app, and as of today you should start seeing the (+) sign next to the exercise tile as it was before. I'm sorry for any inconvenience this situation caused you, and we appreciated your patience. Also, if you've not done so make sure to update the Fitbit app to the latest version to ensure it's performance.

 

By the way, I've merged some replies to this new thread to keep our forums organized.

 

If you need anything else, feel free to reply back.

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