Exercise tile not loading

[Martin2708]

 My exercise days won't seem to load. It's been doing this for about 3 days. I've tried disconnecting and reconnecting, uninstalling the app and deleting the cache but nothing seems to work.

[preclose]

Still not working.  I can see the data is in Health Connect, but the tile never really loads right.  Just blank with a pulsing box

[RiekoC]

Hello @preclose 

Which version of the Android Fitbit app do you have on your phone/tablet?

[preclose]

4.29

Also tried 4.28.something (forget if it was .1 or .3), but it did the same thing. Cache and data have been deleted many times, force stops, etc. Maybe it's just supposed to do that, not work.

My main thing is I have all my data in Health Connect and it'd be great if one app, like FitBit, could show it all.  Guava comes close, but would still prefer fitbit's app. 

[hariskar]

For me it randomly didn't work if I recorded workouts with Hevy and had all permissions enabled in Health Connect.

If I disable all Health Connect permissions it appears again. I didn't try with 4.29.

So I stopped using Health Connect and it always works.

[preclose]

I have to use health connect as I'm not using a Fitbit device, just a wear OS watch (OnePlus Watch 2). Today 4.30 finally came down on my phone and seems to have fixed the issue. 

[Spookiekabuki]

Does anyone know if you can use fitbit into google health into MFP to solve the problem?

[RiekoC]

Hello @preclose 

Thank you for the update and letting us know that version 4.30 seems to have fixed the issue you were experiencing.

[Spookiekabuki]

Im on 4.3 and my issue isnt fixed

[hariskar]

What is 4.3?