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09-13-2024
06:41
- last edited on
09-17-2024
10:30
by
ManuFitbit
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09-13-2024
06:41
- last edited on
09-17-2024
10:30
by
ManuFitbit
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My exercise days won't seem to load. It's been doing this for about 3 days. I've tried disconnecting and reconnecting, uninstalling the app and deleting the cache but nothing seems to work.
11-14-2024 16:00
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11-14-2024 16:00
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Still not working. I can see the data is in Health Connect, but the tile never really loads right. Just blank with a pulsing box

11-15-2024 14:22
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11-15-2024 14:22
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Hello @preclose
Which version of the Android Fitbit app do you have on your phone/tablet?
Rieko | N California USA MBG PE

11-15-2024 14:33
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11-15-2024 14:33
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4.29
Also tried 4.28.something (forget if it was .1 or .3), but it did the same thing. Cache and data have been deleted many times, force stops, etc. Maybe it's just supposed to do that, not work.
My main thing is I have all my data in Health Connect and it'd be great if one app, like FitBit, could show it all. Guava comes close, but would still prefer fitbit's app.

11-15-2024 21:44 - edited 11-16-2024 03:08
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11-15-2024 21:44 - edited 11-16-2024 03:08
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For me it randomly didn't work if I recorded workouts with Hevy and had all permissions enabled in Health Connect.
If I disable all Health Connect permissions it appears again. I didn't try with 4.29.
So I stopped using Health Connect and it always works.
11-20-2024 09:34
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11-20-2024 09:34
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I have to use health connect as I'm not using a Fitbit device, just a wear OS watch (OnePlus Watch 2). Today 4.30 finally came down on my phone and seems to have fixed the issue.
11-20-2024 09:37
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11-20-2024 09:37
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Does anyone know if you can use fitbit into google health into MFP to solve the problem?

11-20-2024 11:57
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11-20-2024 11:57
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Hello @preclose
Thank you for the update and letting us know that version 4.30 seems to have fixed the issue you were experiencing.
Rieko | N California USA MBG PE

11-20-2024 12:46
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11-20-2024 12:46
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Im on 4.3 and my issue isnt fixed

11-20-2024 23:33
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11-20-2024 23:33
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What is 4.3?


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