Exercise tracker issue

[Britmoore]

Hello! Whenever I try to manually log exercise activities into the app, it will display until I move back to the main dashboard, add to my steps and miles, but then delete itself from the excerise page. I can't see or edit the entry from the exercise page. I did try disconnecting, reconnecting, uninstalling the app and reinstalling. It used to work just fine, so not sure what the issue is.
Thanks!

[AnnieFitbit]

Hi there @Britmoore! It's great to see new faces around in the Community! 

In this case, it's best to clear the cache of the Fitbit app, following these steps:

1. Head to the Settings menu. This can be done by tapping the cog icon in your notification shade.
2. Find Apps (or Applications, depending on your device) in the menu, then locate the Fitbit App.
3. Tap on Storage and the buttons for clearing the cache and app data will become available.

If the logs are still disappearing, you can try logging it from the Online Dashboard, and check if they stay in your Activity Log. 

By the way, I have moved your post to this board to keep sorted our community and your post have more attention for relevant help. 

Let me know if you have ay further questions! 

[Britmoore]

Thank you!

[AnnieFitbit]

You're very welcome @Britmoore! One more thing I'd like to mention is that we have a Discussions Board, where users their experiences and tips for an active lifestyle. Go check it out!

I'll be around if you need anything else. 😄