help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Forum Posts

Sign In to Post

Logs run, then disappears.

Why does Fitbit on occasion log my run, congratulated me, and then get rid of all the evidence? If I go to my fitness tab and look at the day of my run it is nowhere to be seen. Other runs seem to save just fine, and I have too many walks being saved...

2040.png 2041.png

Exercise tracker issue

Hello! Whenever I try to manually log exercise activities into the app, it will display until I move back to the main dashboard, add to my steps and miles, but then delete itself from the excerise page. I can't see or edit the entry from the exercise...

Labels