Forum Posts

App changes - Details not same as dashboard

The App display changed yesterday on my Android phone & I absolutely hate it.  I need the same time details on my steps that show on my Dashboard on the website & I had this BEFORE the newest change.  Fitbit I do get that you need to make changes but...

Altar HR won't connect to my Huewei phone after system update.

My Huewei phone (P30 lite) updated its operating system 2 days ago.  Since then my Fitbit HR won't connect to it.  There is nothing wrong with the Fitbit, it is the phone.  The phone doesn't find the Fitbit when doing a Bluetooth scan.  I have connec...

Incorrect steps in Android app

This is an issue I've had with multiple fitbits (Alta and Alta HR), the app (on Android) incorrectly shows an extremely large number of steps when it first syncs. Eventually it updates to the right number. The home screen widget is correct and the we...

Xiaomi Redmi Note 8 Pro & Fitbit Inspire HR won't work at all

Dear Fitbit-Team!I am so very sad and angry.. I was so happy and excited to get my new fitbit inspire hr, but it doesn't work at all with my Xiaomi Redmi Note 8 Pro. I don't have another device, I tried to sync with my computer, but NOTHING worked. I...

Alta HR with Samsung Galaxy A5

Hello, why is the Alta.HR not compatible with the Samsung A5 . I can sync, but get no notification of messages on my tracker.