11-23-2022
11:06
- last edited on
12-14-2022
15:00
by
YojanaFitbit
11-23-2022
11:06
- last edited on
12-14-2022
15:00
by
YojanaFitbit
I updated to Android 13 today.
From then on, no sync possible anymore.
I already:
Now I'm stuck with a watch that can't be connected anymore and is stuck in install mode.
Edit: To clarify. The Charge 5 is being seen via bluetooth, i get's found by the app, but it doesn't complete the connection.
Answered! Go to the Best Answer.
01-05-2023 11:45
01-05-2023 11:45
That's good to know. I'm in Virginia with T mobile flip 3 and didn't get it yet. Hopefully we'll be getting it soon.
01-05-2023 11:55
01-05-2023 11:55
Ok I just did the Samsung update on my phone and my Charge 4 now synchs.
To do this manually on your phone
1. Go to Settings
2. From there go to Software Updates and check for updates
3. Follow the instructions there to check for and install any new Samsung updates
Once I did the update, my fitbit synched, it took a bit for it to finish synching but it's now working
01-05-2023 12:02
01-05-2023 12:02
Flip v3, AT&T, NJ (USA) - just got updated to F711USQU3EVL9 and it now syncs with my Charge 5.
01-05-2023 12:36
01-05-2023 12:36
01-05-2023 13:17
01-05-2023 13:17
I just another Update 18 on my Flip3. Why don't they send them to everyone at the same time? I still cannot sync my Luxe to my phone.
01-05-2023 13:35
01-05-2023 13:35
When is this fix going to happen?
01-05-2023 13:35
01-05-2023 13:35
Just got update to fold 4...we are linked up now...working yaaay
01-05-2023 13:37
01-05-2023 13:37
Okay, my update ends in EVL9 and still doesn't sync. Is this the update with the "fix"?
01-05-2023 13:54
01-05-2023 13:54
The Samsung update did not automatically load, every day I have been checking settings, software update, check for software updates, and today finally there was one, I downloaded the update, and my fitbit didn't pair the first few times I tried it, but then voila, on the fourth try it did! Chicago Verizon.
01-05-2023 14:17
01-05-2023 14:17
Any update on an estimated date the fix will be available?
01-05-2023 14:23 - edited 01-05-2023 14:23
01-05-2023 14:23 - edited 01-05-2023 14:23
That's great. I'm in nyc, tmobile. I don't have an android fitbit app update yet, but im glad it seems to be rolling out soon! This been too long.
Better Beta testing needs to be done on all devices. Especially popular fold/flip ones. Problems that span a period of months should not be happening.
01-05-2023
14:23
- last edited on
01-06-2023
13:08
by
RodrigoMFitbit
01-05-2023
14:23
- last edited on
01-06-2023
13:08
by
RodrigoMFitbit
I've had the same problem with my Charge 4 and my Samsung Z Fold 3 since a security update back in early December. I received a security patch update today from Samsung. After the new update finished loading, I tried to pair it again. Viola...I'm back in business. Maybe try your's now, too... Good luck.
Try it again. I received a security patch update today from Samsung...I have the Samsung Z Fold 3 phone. I haven't been able to sync my Fitbit Charge 4 since the update on 12/1/2022. Today, after the new update finished loading, I tried to pair it again. Viola...I'm back in business. Maybe try your's now, too...
01-05-2023
14:27
- last edited on
01-06-2023
09:13
by
DavideFitbit
01-05-2023
14:27
- last edited on
01-06-2023
09:13
by
DavideFitbit
If you live in the USA, what state are you in?
Thanks
No, it is the November update...
01-05-2023 14:30
01-05-2023 14:30
Where you you located and who's your service provider? I have a z flip 3 and charge 5. I'm with TMobile. I've been checking for updates everyday.
01-05-2023 14:31
01-05-2023 14:37 - edited 01-05-2023 14:39
01-05-2023 14:37 - edited 01-05-2023 14:39
New York City, tmobile, galaxy fold 4...nothing yet.
No android fitbit app update and no Samsung update.
I am happy people are starting to get updates, gives me hope 😅😭
01-05-2023 14:46
01-05-2023 14:46
01-05-2023 14:48
01-05-2023 14:48
I'm on the west coast and did a manual update and didn't wait for the push from Samsung. Good luck!
01-05-2023 14:52
01-05-2023 14:52
01-05-2023 14:58
01-05-2023 14:58
I'm in Maryland and have Verizon.