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Feedback about the Fitbit app experience

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‎03-09-2025 14:21 - last edited on ‎04-01-2025 07:30 by Fitbit Moderator

‎03-09-2025 14:21 - last edited on ‎04-01-2025 07:30 by Fitbit Moderator

I am disgusted with my Fitbit Luxe app, as it is obviously designed to drive the product into disrepair so you buy another one. This is not chump change--it was $150.

It constantly stalls, especially as it gets toward 10k steps.
I tried to restart it and it jammed and did nothing for the syncing.


Moderator Edit: Clarified subject

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1 REPLY 1

‎03-09-2025 15:27

‎03-09-2025 15:27

@cyndeewillow 

Is it the tracker that stops tracking, or the app that doesn't sync the steps?

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer