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FitBit Won't Sync At All Since Marshmellow Update

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‎03-30-2016 09:33

‎03-30-2016 09:33

What gives? Super frustrating. Yes my location is turned on. It simply will not connect to the device.

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3 REPLIES 3

‎03-31-2016 05:16

‎03-31-2016 05:16

Also have this issue @dfrasso

 

Moved this thread from the Charge to the Android section to increase the chance of getting a solution.

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‎05-05-2016 09:26 - last edited on ‎11-19-2025 10:50 by Fitbit Moderator

‎05-05-2016 09:26 - last edited on ‎11-19-2025 10:50 by Fitbit Moderator

It's nice to see our Community is growing @dfrasso welcome! Robot HappyI noticed @SunsetRunner provided you with great assistance to move your post. Please note that since you recently upgraded to OS 6.0 (Marshmallow) you must have location services turned on to sync your tracker. With this latest update, Google changed the permissions for Bluetooth syncing, requiring the use of location services. For more information about the latest Google permission requirements, see Google’s Android 6.0 Changes document here. 

Let me know how it goes! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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‎05-05-2016 09:39

‎05-05-2016 09:39

Device?

 

Works fine for me.

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