07-01-2022 10:48 - edited 07-01-2022 10:50
07-01-2022 10:48 - edited 07-01-2022 10:50
I submitted ticket about the Fitbit App issues in March. As of today the same issues remain:
Food Tile shows wrong remaining calories, Custom food entries either don't save to Frequent Foods and/or the serving size changes. Used to be able to see calories consumed on Food Tile but not anymore.
Fitbit App versions 3.60 and 3.62 DID NOT FIX THE FOOD TILE ISSUES.
@LizzyFitbit I created a new post because my original is marked as ANSWERED.
07-01-2022 11:24
07-01-2022 11:24
Hello @Super8
I understand your trying to create a new thread because this one is labeled as resolved: https://community.fitbit.com/t5/Android-App/Android-Fitbit-app-not-tracking-food-and-calories-intake.... Read closely the remarks by the moderator @LizzyFitbit under the best answer. She states “I'll mark this post as the Best Answer, not because this issue is solved, but so others can know we're looking into this”
There really isn’t a reason to start a new thread as it clearly isn’t resolved yet and acknowledged by the moderator.
07-01-2022 11:28
07-01-2022 11:28
I was asked by Fitbit Support representative this morning to create a separate post. Sounds like the Fitbit App issues are lower priority than the Ionic customer returns
07-01-2022 12:53
07-01-2022 12:53
I have the exact same problem and still work on it.