help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit App - "View All Posts" does not display ALL posts

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-23-2019 05:41 - edited ‎10-23-2019 05:42

‎10-23-2019 05:41 - edited ‎10-23-2019 05:42

Hello,

 

Something happened with the Fitbit app and I tried to clean the cache, data, reinstall... no luck.

So when I click on a random person profile, friend or not (or even on my profile), I am able to scroll through a few of his posts (5 to be exact), latest ones and at the bottom I have an text with "View All Posts"... if I click on it I CAN'T see all the posts  for some reason, it limits me to the same latest 5 posts that I was able to see prior to the moment I pushed the button (text)... so basically all I can see is the last 5 posts and nothing further.

 

Can you help me with this please? Any thoughts? Did Fitbit changed something and you can only keep the last 5 posts the rest (oldest) will be deleted automatically?

 

Thank you !

Best Answer
23 REPLIES 23

‎02-11-2020 05:45

In response to edit001

‎02-11-2020 05:45

Yes, their inability to answer this in a satisfactory manner maddening!!!

Best Answer

‎04-14-2020 14:55 - last edited on ‎08-24-2024 06:36 by Fitbit Moderator

In response to SunsetRunner

‎04-14-2020 14:55 - last edited on ‎08-24-2024 06:36 by Fitbit Moderator

Fitbit Update: 4/14

Hi all,

We've escalated this issue to our team as previously mentioned. Our apologies for the delay in getting this resolved. We're aware this is still an ongoing issue with the most current Android app version 3.18. 

Once we have more information or if a fix is released, we'll provide that update here. We really appreciate your patience. 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

Best Answer

‎04-20-2020 09:41

In response to AlessFitbit

‎04-20-2020 09:41

Any idea when this will be fixed? I just got my Fitbit a few days ago. Very frustrating that I spent so much money on something that isn't doing all it's supposed to!

Best Answer

‎04-20-2020 19:27

In response to ElissaP

‎04-20-2020 19:27

Yes it is very frustrating, but I figure if nothing has been done by now
then nothing will be done about it, so reprioritise. Not much help I know.
Best Answer
0 Votes