Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Having tried restarting your phone without any luck, I would try restarting your fitbit using this procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
Give it a few tries as it doesn't always work
II've tried multiple times and still no luck! 😞
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
There are a few more ideas from fitbit in this help article:
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