Fitbit HR + Nexus 6P

[SunsetRunner]

Dear support,

At the moment I don't receive call notifications from my phone. 

Syncing has a lot of issues and I see no fitbit in my bluetooth list.

All default things I have tried. Unpair, removing the app. Reinstall my phone. and restart fitbit HR etc.

running 7.1.1 android and fitbit firmware 18.122. 

Thank your for your reply

[AlejandraFitbit]

A warm welcome to the Community @SunsetRunner, thanks for troubleshooting this inconvenience by yourself. If your tracker is not syncing with your phone, I recommend following the instructions provided in the I can't sync my tracker - Android App post. Now about the notifications, follow the instructions provided by @MarreFitbit in the My tracker isn't receiving notifications (Android Fitbit app) post.

I hope this helps, let me know the outcome. 

[SunsetRunner]

So far no luck. I did all these things. And I am unable to fix the fitbit in the bluetooth pair list.

[watdachtje]

Having the exact same problem here. Nexus 6p, Android 7.1.1 and tried every troubleshooting method on this forum. Cannot find my Fitbit in Bluetooth list, has trouble syncing and does not display call notifications (not even the test notification). Have tried every setting, reboot, reset that I could find...

[SunsetRunner]

Hey watdachtje. For me helpt at the moment a factory reset of the fitbit. At first not but know I am receiving notifications again. I hope it helps you as well.

I saw more people have the same issue. hopefully there will be a fix soon.

Here are the instructions: https://help.fitbit.com/articles/en_US/Help_article/1606

Let me know if it helped you

[SunsetRunner]

Update: https://help.fitbit.com/articles/en_US/Help_article/1345 It's knwo a known issue