Fitbit Labs prompt will not GO AWAY

[AranelS]

In the same space as the cardio target for the day, there is now a box that says:

Fitbit Labs

Ready to upload your first lab report?

Get a simple summary of your lab report. If you're not not ready, please share why in the survey.

Get started

If I tap on "Get started", I am taken to a screen where I can scroll down and choose "No thanks" or "Agree & Continue".  If I choose "No thanks", I never get a survey, it just closes, and the notification box never ever goes away.

It has been like this for a couple of days now. I don't want to participate in Fitbit Labs. I have turned off Fitbit Labs in my setting. Why is this box not going away??? I am tired of scrolling past it.

Moderator edit - formatting (subject) 

[BekW]

I don't have that one. Maybe because I turned off fitbit lab
notifications, or it may show up tomorrow. Who knows? These are
certainly annoying and we should be able to close them or otherwise opt out
of receiving them.

[CameraSue]

@JuanFitbit I hope that your team can figure this out because I now have another "Fitbit Labs" window next to the first one asking for my lab reports. This new one is asking if I am "experiencing symptoms". Please make this stop. I have opted out, and turned off everything associated with Fitbit Labs, and it will not go away, and I get even more unwanted solicitation of my info.

I am still real surprised that Fitbit has any authority on giving medical advice. Seems like dangerous waters...

[2Young2BThis0ld]

I'd turned off the Fitbit Labs notifications days (weeks?) ago, when I'd
first read about that idea. Didn't change anything. The new notification
showed up only a few days ago.

[ncwineboy]

You guys aren't interested in fixing this.  Well you just lost a premium subscriber.

[2Young2BThis0ld]

I'm curious -- what did you find that was worth paying to be a premium subscriber? Maybe I missed some details, offers, or capabilities, but I never felt "premium was worth it to me ... but I've wondered what others saw in it.

As for "fixing this" -- nope, I honestly don't believe Google (coz that ain't really no "Fitbit" now!!!) has very little, if any, interest in fixing this issue, or doing much else to actually help Fitbit users.

When (not if) my Charge 6 dies, if nothing's improved with Google -- and "Fitbit" products, including the software and app -- I'll likely change to something else, maybe a Samsung Galaxy Fit (largely because it would work well with my Samsung Android phone). I have no idea, and not a lot of confidence, in how long my Charge 6 will last, all things considered. I've been a Fitbit customer for something like 15 years, since it was a "clip-on" device, but Google is slowly driving me away with how the Fitbit products, and customer, have been treated. <sigh>