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Fitbit Versa not compatible with Moto G6?

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‎12-26-2018 09:26

‎12-26-2018 09:26

Anyone else have this problem? If so, solutions? Any hope to have this improve in the near future? Thanks.

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4 REPLIES 4

‎12-27-2018 10:43

‎12-27-2018 10:43

@Steve43 A warm welcome to our Community! Sorry to hear that your Versa isn't syncing with your phone. Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-04-2020 09:01

‎03-04-2020 09:01

My motoG^ is not synching with FITBIT Versa... What can I do?

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‎03-04-2020 09:01

‎03-04-2020 09:01

Same problem here. Have restarted Bluetooth and versa several times without working. 😞 

 

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‎03-04-2020 09:04

In response to rosedandaro

‎03-04-2020 09:04

finally, after tried 5 times it worked

 

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