06-01-2018
18:19
- last edited on
06-04-2018
06:40
by
RobertoME
06-01-2018
18:19
- last edited on
06-04-2018
06:40
by
RobertoME
My Fitbit Versa not sync with my phone
Moderator Edit: Updated Subject For Clarity.
06-04-2018 06:39
06-04-2018 06:39
Hi @tidaratpang, welcome aboard to the Fitbit Community! I was reading your Versa watch is not syncing with your phone.
If the issue persists, please give it a try to these suggestions: Why won't my Fitbit device sync?
Hope this get you back on track. Catch you later.
"Great things are done by a series of small things brought together.” What's Cooking?
08-06-2018 07:36
08-06-2018 07:36
I had the same issue with my Versa not syncing for the past 3 days. Turns out that my issue is that the "location permission" was turned off. It is required to sync. I figured this out by uninstalling and re-installing the Fitbit Versa app. When I logged back in, the first screen showed location permission unchecked with a note saying it is required to sync. Once I clicked location permission and continued logging on, everything was fine. The fitbit synced automatically and my prior days' tracking updated. No re-pairing of the device needed. Hope this helps.
08-06-2018 11:41
08-06-2018 11:41
My Versa won't connect to ann Android device. Please help me. I have already don al the troubleshooting fr9m help.fitbit.com.
08-06-2018 12:04
08-06-2018 12:04
Try uninstalling the Fitbit Versa app and then re-install it. When you log back in, make sure location permission is checked.
08-06-2018 12:39 - edited 08-06-2018 13:20
08-06-2018 12:39 - edited 08-06-2018 13:20
I already did remove the fitbit app. That does not work. Do hou have more tips for me?