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Fitbit Versa not syncing

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My Fitbit Versa not sync with my phone 

 

 

Moderator Edit: Updated Subject For Clarity.

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Hi @tidaratpang, welcome aboard to the Fitbit Community! I was reading your Versa watch is not syncing with your phone. 

 

If the issue persists, please give it a try to these suggestions: Why won't my Fitbit device sync?

 

Hope this get you back on track. Catch you later.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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I had the same issue with my Versa not syncing for the past 3 days. Turns out that my issue is that the "location permission" was turned off. It is required to sync. I figured this out by uninstalling and re-installing the Fitbit Versa app.  When I logged back in, the first screen showed location permission unchecked with a note saying it is required to sync. Once I clicked location permission and continued logging on, everything was fine. The fitbit synced automatically and my prior days' tracking updated. No re-pairing of the device needed. Hope this helps.

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My Versa won't connect to ann Android device. Please help me. I have already don al the troubleshooting fr9m help.fitbit.com. 

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Try uninstalling the Fitbit Versa app and then re-install it. When you log back in, make sure location permission is checked.

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I already did remove the fitbit app. That does not work. Do hou have more tips for me?   

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