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My Fitbit versa is losing time. Can't sinc red circle keeps spinning nothing happens. I reset it to factory setting it held time for awhile then started losing time again it is actually 5:46 but my versa says 5:42. What is the FIX for this problem???
Mine eventually quit all together when I was on the phone with support. Mine was under warranty so they replaced it. My advice is to call support and have them help.
“Simon Peter answered him, “Lord, to whom can we go? You have the words of eternal life. We have come to believe and know that you are the Holy One of God.”” John 6:68-69 NRSV
I also called support and went through the whole process a couple of times to no avail. Just would not sync no matter what we did. Needless to say they requested and sent another Fitbit to me which is my third one in less than a year. One more time and I’m going to give up. When it is working I love it. -- Sent from Gmail Mobile
I got a fitbit versa for christmas last year as a gift. After 6 months it started losing time by hours. I would reset and the same problem. I coughed up $159 and bought a fitbit versa lite. Now its losing time. Whats wrong with these things? They only work for 6 months?
I had to call support. They shipped a replacement in August. Now, i am having issues with the replacement. It has a 1-year warranty. So call support and ask for a replacement. But i agree, they constantly have issues!
Are you still having same problem with Versa Lite losing time. I have been in chat room several times now had several emails sent by Fitbit. None have worked. Thinking of throwing the dam thing...
Was given my one as gift last August, not sure how I'd go about that. Thanks for advice, all to often by the looking on the community, so many people having same troubles.
It took me 3 times with replacements. So far this one is still working however they did not give me a choice in colors. Mine is not a Versa lite just a Versa.
Mine is a versa2. I had to get it replaced. The replacement stopped working after 2 months. It only shows calories burned, the touch screen stopped working so i can't log a work out, set up alarms, check steps, heartrate, etc.. They are garbage.
