08-21-2021 10:28 - edited 08-21-2021 12:17
08-21-2021 10:28 - edited 08-21-2021 12:17
Fitbit Primary Goal widget is blinking about every second. This just started happening within the last week.
I have tried restarting, and even removing and re-adding the widget but it still happens.
Phone: Google Pixel 4a 5G
Android: 11, Security update Aug. 5, 2021
Fitbit: Version 3.45.1
Answered! Go to the Best Answer.
11-30-2021
15:49
- last edited on
12-02-2021
12:52
by
AlessFitbit
11-30-2021
15:49
- last edited on
12-02-2021
12:52
by
AlessFitbit
Hello everybody.
Thanks for letting us know about this issue with the Fitbit Widget blinking. We've confirmed with our team that this was fixed in a recent app version. Please make sure your Fitbit app for Android is updated to the most recent version.
For instructions on how to check your current version and update, please visit this article and open the menu "How do I update the Fitbit app?".
Thank you for your patience while dealing with this situation.
Have a nice day. 🙂
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08-22-2021 18:21
08-22-2021 18:21
This has been affecting me as well and I have done the whole remove the widget and start over thing but it doesn't help. It does briefly go away when I restart my phone, but it will start back up after awhile.
08-23-2021 05:25
08-23-2021 05:25
Same here. Started about a week ago. No remedies help.
08-23-2021 13:53
08-23-2021 13:53
Hi, this has been happening to me for about a week now. I came here to see if someone else had a fix! Finally, what worked: I went and logged out of the app and then back in and that seems to have stopped the flashing for now. Give that a try and hopefully will work for you and others.
Phone: Google Pixel 5
Android: 11, Security update June 5, 2021
Fitbit: Version 3.45.1
08-23-2021 23:02
08-23-2021 23:02
I have the exact same issue on my Pixel 4 running Android 11.
Did the steps suggested above, but the issue is still there. Any suggestion?
08-23-2021
23:03
- last edited on
08-25-2021
17:54
by
SilviaFitbit
08-23-2021
23:03
- last edited on
08-25-2021
17:54
by
SilviaFitbit
@Paucek wrote:
I have the exact same issue on my Pixel 4 running Android 11.
Did the steps suggested above, but the issue is still there. Any suggestion?
Give the solution please ..
Moderator Edit: Word choice
08-24-2021 12:33
08-24-2021 12:33
The other things I did were to check for and apply the latest security update for my phone, which restarted the device. I also removed the widget and re-added it. However, the logging out of the app and then in again is what did the trick for me. It's been about a day and the flashing has not returned.
08-24-2021 17:32
08-24-2021 17:32
Tried that after 1 hour is back to flashing again
08-24-2021
17:50
- last edited on
08-31-2021
15:10
by
BraulioFitbit
08-24-2021
17:50
- last edited on
08-31-2021
15:10
by
BraulioFitbit
Thanks for the tip! I had this same problem on my Samsung S10+, did all the same things, restarted phone, uninstalled, reinstalled... kept blinking. Logging out and and logging back in seems to have fixed it. Thank you!
Moderator Edit: Formatting
08-24-2021 21:38
08-24-2021 21:38
08-25-2021 06:52
08-25-2021 06:52
And mine was blinking again this morning. Looks like I'll be logging out and logging back in as long as this keeps up. Seems to be a temporary fix.
08-25-2021 10:05
08-25-2021 10:05
Mine blinked again briefly this morning during a background security/app scan (Ksprsky) and then thankfully stopped once the scan was complete.
08-25-2021 10:47
08-25-2021 10:47
Strangely, when mine is blinking I can get the blinking to stop temporarily by turning off Bluetooth. The blinking will remain stopped for some time (even after turning Bluetooth on) but eventually it will start blinking again.
08-25-2021 12:37
08-25-2021 12:37
08-26-2021
17:26
- last edited on
07-02-2024
16:10
by
MarreFitbit
08-26-2021
17:26
- last edited on
07-02-2024
16:10
by
MarreFitbit
Hi everyone,
Thank you for sharing detailed information on what you're experiencing. I appreciate the troubleshooting performed prior to posting and the fact that some of you mentioned your phone details.
Your reports have been shared with my team, they will further investigate it. As soon as I have more information about it, I'll make sure to update the thread. Your understanding and patience while there are more updates is appreciated.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-29-2021 06:47
08-29-2021 06:47
I tried that as well as uninstalling and reinstalling the app. Nothing works.
08-29-2021 11:03
08-29-2021 11:03
Pixel 5 here, latest security updates etc.
Force closing the app seems to fix it for a few hours, then the same issue returns.
I've tried uninstalling, rebooting, then reinstalling, but the issue comes back. All permissions are allowed, and location is set to all the time in case it was a permissions check issue.
Happens when on wi-fi or mobile data, and when opening the app it looks to communicate with the Fitbit fine.
When the widget starts blinking I've found it severely impacts the performance (even using the keyboard is very stuttery), and puts a noticeable drain on the battery life, but the system stats don't show unusual use of either.
There doesn't seem to be any issues in the Fitbit app itself when the widgets start blinking, and no other apps widgets are behaving in this manner.
08-29-2021 11:06
08-29-2021 11:06
Agreed, noticed this with my Pixel as well. Widget was blinking, phone got very warm, typing was sluggish and lost about 10% battery very rapidly. Had to restart to get performance back. Strange.
08-31-2021 12:54
08-31-2021 12:54
@DaimonUK Welcome to the Fitbit Community.
@calanan and @Nikkifi Thanks for the details shared.
I appreciate the troubleshooting performed prior to posting. Similar reports have been shared with my team, they will further investigate it and as soon as I have more updates, I'll share them with you. Your patience and understanding is appreciated.
See you around.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
09-16-2021 07:19
09-16-2021 07:19
My widget which shows step count on my home screen constantly flashes which is pretty irritating! I'm using a new phone (one plus Nord 2) but this also occurred on my Huawei Mate 20 Pro which I've just upgraded.
I've checked that the app is up to date and have removed and re added the widget with no luck.