help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app asking for updates

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-14-2016 20:35

‎10-14-2016 20:35

I can't setup my Fitbit Charge2 on my Samsung Galaxy Mega because the app keeps on asking me to update application. I've already downloaded latest app from Google Play
Best Answer
0 Votes
1 REPLY 1

‎10-20-2016 09:52

‎10-20-2016 09:52

Hey, @Grandewill! Welcome to the Forums! Smiley Very Happy Hmmm...could you provide a screenshot of this message please? This way we'll be able to further investigate your situation.

 

Please make sure that you are following these instructions to set it up and if it still doesn't work, you can try setting up using a computer and then you should be able to sync normally using your phone. 

 

Keep me updated! Cat Tongue

Solange | Community Moderator, Fitbit
Best Answer