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Fitbit app continuously logs out

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‎05-07-2019 07:07

‎05-07-2019 07:07

Fitbit app on my Samsung S9 keeps logging out.  Sometimes it will let me log back in and others it will not.  I have uninstalled and reinstalled numerous times but it doesn't work.

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‎05-08-2019 11:32

‎05-08-2019 11:32

@Dstancel Welcome! It's great to see you around! 

 

I will gladly assist you with your Fitbit app. Please start by restarting your phone then try logging back in. Also check the apps permissions on your phone (settings > apps > Fitbit > permissions) and that no battery saver profile is affecting the Fitbit app. Finally make sure the app is up to date on your phone.

 

Let me know how it goes.

Alvaro | Community Moderator

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