08-24-2022
13:30
- last edited on
09-02-2022
14:12
by
LizzyFitbit
08-24-2022
13:30
- last edited on
09-02-2022
14:12
by
LizzyFitbit
When you go into the app on Android, go to add a food item that you ate, click on custom and then try to scroll down to find the food item, the app crashes stating:
Something went wrong with Fitbit
Fitbit closed because this app has a bug.
Try updating this app after it's developer provides a fix for this error.
This was AFTER I updated to the latest release.
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
10-04-2022 05:19
10-04-2022 05:19
10-04-2022 06:03
10-04-2022 06:03
Thank you Lizzy!!! This fixed it. As others have said, I hope further updates do not revert this.
Take care!
10-04-2022 06:47
10-04-2022 06:47
Thank you, Lizzy, Fitbit. My Custom Food list is now working after this mornings update.
I had prepared to leave Fitbit over this.
Katechappell
Chicago
Samsung Note 10+
10-04-2022 10:57
10-04-2022 10:57
Updated on my Moto g7 and all seems to be running ok so far...
10-04-2022 11:23
10-04-2022 11:23
Nutrition information is broken again. I don’t think I can eat 723% DV of iron in 627 calories. Or over 1200% of vitamin C.
10-07-2022 17:28
10-07-2022 17:28
Hi everyone, and welcome to our new members.
Thanks for keeping me posted and you're able to log your custom food correctly. Because this issue has been resolved, I'm going to close this thread from further comments. However, if you have another question, I'd encourage you to start a new thread in the Help Forums to receive help from the Community.
I truly appreciate your feedback and patience. Rest assured we'll continue working to improve the Fitbit experience. 😊