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Fitbit app doesn't work on my OnePlus 5T

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I would love it if Fitbit would update their app to be used on some of the new makes of phones that are out there now.  They have the first ever OnePlus that was on the market 3 years ago but none since then.  I can no longer get updated information on my phone without first syncing it to my online account.  So no more alerts when a text comes in etc, which was one of my favourite features.  When will fitbit be up to date?

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Hello @sharwright, nice to see you here in the Fitbit Community as a new member! regarding your question, note that even us as moderators do not have details of when a devices is going to be compatible.

 

If your device isn't listed, you can check our list of compatible devices at a later date to see if device support has been added. Our team is always working to test and add more Android devices to the supported devices list, so keep an eye open for updates!

 

For more details about compatibility and more in depth explanation, please refer to this post.

 

I have a not compatible device too and despite the fact I have seen a few issues to sync I been able to use my Fitbit app. So it wouldn't hurt to give it a try to the following steps: Having trouble syncing? (here's how to fix this).

 

See you later and let me know if you have other questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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I was hoping the powers that be would see it and work towards getting it included.

Sharon
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