08-15-2019 13:42
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08-15-2019 13:42
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I don't track my weight in Fitbit. I have a withings scale, and track my weight in Google Fit, and I do use FitToFit to sync between the two apps, but I don't sync body weight, only steps and workouts. Since the new update to the app (with the new layout), Fitbit has clearly been tracking a weight.. But not mine. The only way it could be my weight is if it was measured in lbs, but then logged in kgs. Fitbit keeps telling me I weigh 130 kgs. I'm not far off 130 lbs, but I still don't know where Fitbit is getting its numbers, because I'm not tracking them. What's going on?

08-16-2019 20:37
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08-16-2019 20:37
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Hello @Hiriel welcome to the Community Forums!
I appreciate the details that were shared in your post, sorry for the inconvenience you went through. To better assist you with this, can you please let me know which Android device you're currently using? Also, when was the first time you experienced this and how many times since then? In the meantime I receive your reply, please restart your Fitbit device and follow the next steps:
- Force quit the Fitbit app
- Uninstall the app from your mobile device
- Make sure that the Android version is up to date
- Reboot your mobile device
- Reinstall the Fitbit app
- Try again
Keep me posted.

08-17-2019 07:08
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08-17-2019 07:08
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Hi
I have tried reinstalling the app - didn't change anything.
I'm using a Fitbit Charge 3, and a OnePlus 6 with Android 9. I don't remember which day the weight starting displaying wrong, but it was some time last week, and it happens daily. I delete the wrong entry for one day, and the next day a new wrong measurement appears.

12-16-2019 22:56
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12-16-2019 22:56
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I never heard anything more from FitBit about this. The problem remains exactly the same.

