06-30-2017 14:31
06-30-2017 14:31
This problem started while using my old phone (Oppo F1s - 2017) and has now continued even after I purchased a new phone (Oppo A57 - 2017 - Android version 6.0.1). After downloading the app it opens once, however, the next time I try to open it I get a blank white screen. Nothing happens, the app does not open so you cannot force it to close. The only way to access the app is if I delete and reinstall it. Very frustrating, I'm about to sell my fitbit and find another device.
Answered! Go to the Best Answer.
06-05-2020 13:46
06-05-2020 13:46
06-17-2020 10:43
06-17-2020 10:43
I had previously had a fitbit and got locked out so I've bought a new one and the site will still not me in. Any ideas please.
06-17-2020 14:37
06-17-2020 14:37
06-21-2020 06:59
06-21-2020 06:59
I've tried all these steps and it still won't open. I have been happily using the app with my Inspire HR since last July. 2 weeks ago I noticed the time on my Inspire HR was not in sync with my phone. Without checking anything much, I just reinstalled the app. After that the app worked fine for a few days. Now it won't open even after I've tried the suggested steps 😞
06-21-2020 15:00
06-21-2020 15:00
06-21-2020 15:12
06-21-2020 15:12
My phone is just about 18 months old.
06-21-2020 17:51
06-21-2020 17:51
06-24-2020 16:52
06-24-2020 16:52
Hello all, thank you for your participation in the forums and for sharing your experiences.
I appreciate everyone's efforts to resolve the issue with Fitbit app not opening, sharing the solutions and tips to help other users. Our team has recently released a new version of the Fitbit app. Please make sure you have downloaded the new version by following these instructions.
I also recommend checking if you have "Automatic date and time" setting turned on your phone. On your phone, go to Settings > Date and Time and turn on "Automatic date and time".
Keep me posted on the outcome. I'll be around if you have any additional questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-19-2022 23:39
07-19-2022 23:39
I did these steps and the app still won’t open. It just keeps closing, I don’t even see a white screen or anything. Help! Thank you!