02-28-2018 21:09
02-28-2018 21:09
For some spontaneous reason, my Fitbit blaze that I just purchased a week ago no longer is sending me my calendar or text notifications. It does notify me when someone is calling but, nothing else. I have not changed anything in the settings to make the notifications to stop. I have tried to restart my Fitbit blaze multiple times, and have gone through the process of removing the device from my phone and adding it again... Somehow it is still not working.. Could you please help? I am getting very frustrated.
03-01-2018 05:01
03-01-2018 05:01
Hi there @AlexandraZ0611, awesome to have you in the Fitbit Community as a new member! Thanks for sharing the steps you have tried to address this issue.
Additionally the first thing to review is if your phone is among the List of Compatible Devices. If is not, it doesn't mean it won't work, but certain features may not work as are intended.
Regardless if your phone is listed, please review the following post for additional help: My tracker isn't receiving notifications (Android Fitbit app).
Also make sure to update your app as this week will be rolling out a new version for the Fitbit app in Android: Android app version 2.67 is now available - 2/27.
See you later and hope this get you back on track.
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