Fitbit blaze notifications to Samsung Galaxy Note 5

[SQGrlzMom]

I have recently bought a Blaze and having trouble getting it to send the notifications over from my Samsung Galaxy Note 5. I can make it work with the music and the steps sync across, just will not sync with any notificiations. How can I fix this?

[AngelaMa]

@SQGrlzMom welcome to the Fitbit Community! I was reviewing the list of supported devices and the Galaxy Note 5 is compatible so I would suggest to make sure notifications are set up as instructed on this video: 

If you did and you are not receiving your notifications please troubleshoot as instructed here. 

Let me know if this helps! 

[Rich_Laue]

The only thing i see missing from the video
Swipe down on the phones nitifacation bar.
Hold the finger on the sound icon for 2 seconds.
The sound and notifacation settings will pop up
Scroll down to the show on lock screen and enable this.

[Rich_Laue]

One more thoight, swipe down on the notifacation bar, do you see a message that fitbit notifacations are running?