Fitbit blaze will not charge

[Raul1975]

My fitbit blaze linked up to my note 5, however it did not change from the setup screen. I received a notification saying the fitbit blaze was low on battery so I plugged it in and charged it for 2 hours. However, the screen still stayed on the setup screen and never shows a battery charging or any indication. What am I doing wrong?

[AlejandraFitbit · Accepted solution]

Welcome to the Community @Raul1975. If your Blaze display is frozen, I recommend Restarting your tracker and put it to charge. At the moment of plugging the tracker into the cradle you will be to see a big battery icon but if you tap it again the battery icon will appear in the upper left corner.

Let me know the outcome. 

[Raul1975]

Thank u,that worked for me

[AlejandraFitbit]

You are welcome @Raul1975 I am glad to hear that your Blaze is now working. If you need anything else do not hesitate in posting it.

Keep the stepping up! 

[supaxton]

I have out my fitbit blaze in to charge but nothing happens.  All I have on the front is the fitbit logo.  I have tried restarting it bu the logo just flashes.  there are no green lights on the back.  My app also cannot find the fitbit.