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Fitbit charge 2 wont sync with ww app

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‎11-20-2018 17:56

‎11-20-2018 17:56

Fitbit charge 2 wont sync with ww app

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1 REPLY 1

‎11-21-2018 06:46

‎11-21-2018 06:46

@Mckinneydp13 Welcome! Thanks for being part of our Community! Sorry to hear about your Charge 2 not syncing. Which phone do you have? Is it compatible? You can try going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

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