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Fitbit.com not available error for a second account.

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‎06-30-2017 23:11 - last edited on ‎07-04-2017 06:21 by Moderator Alum

‎06-30-2017 23:11 - last edited on ‎07-04-2017 06:21 by Moderator Alum

So I have two fitbit.com accounts one for a flex 2 and one for my charge 2.  I use my charge 2 for almost everything.  I use my flex 2 for swimming and water related activities.  Per support on other issues I have them set up on different accounts.  Now the Fitbit app let's me log in to one account.  But on the other one says that fitbit.com is unavailable.  I have uninstalled and reinstalled the app.  I have force stopped the app. Changed passwords.  I just updated the app today and still have issues.  I am using a Kyocera dura pro.  My Android version is 6.0.1.  the account that let's me sign in is with a Gmail account the one that won't let me sign in is with a live account.

 

 

Moderator Edit: Updated Subject For Clarity.

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1 REPLY 1

‎07-04-2017 06:24

‎07-04-2017 06:24

Hello @babylondrifter, thank you for bring this issue to my attention. This has been reported to our team and is being investigated. For more details please take a look at this dedicated thread for more updates: "Fitbit.com is unavailable." Error message at Login.

 

Thank you for your patience and if I got more information I will let you know.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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