help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit hr will not sych w samsung edge 6plus

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-03-2016 16:17

‎02-03-2016 16:17

Would not synch w Bluetooth so i called customer service and they sent a new one. Same issue. Msg says cannot communicate with HR. So am o to think its the phone? The app is working but i cannot communicate with contacts for challenges which is why i got it in the firat place..coworkers and friends and doing healthy challenges.
Best Answer
0 Votes
3 REPLIES 3

‎03-26-2016 16:29

‎03-26-2016 16:29

Hey @kierb! I noticed that @SantiR and @TarinFitbit offered some suggestions to you on this matter in another thread. Did this work for you? 

 

Otherwise let me know!

Best Answer
0 Votes

‎03-26-2016 18:38

In response to SunsetRunner

‎03-26-2016 18:38

I did get it to work an have been using it just fine!

Sent from my Verizon Wireless 4G LTE smartphone
Best Answer

‎03-28-2016 14:57 - edited ‎03-28-2016 14:58

In response to kierb

‎03-28-2016 14:57 - edited ‎03-28-2016 14:58

I'm so happy for you @kierb! Smiley LOL Don't forget to visit our Discussion Board, where you'll find a lot of information to improve your healthy life and tips to hit your goals.

 

Enjoy your week and keep stepping! Smiley Wink

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

Best Answer