I am having the same problem. I just got it for Christmas, hasn't synced for the past several days. I'm using it with a weight loss app and it's not syncing with that app either. I'm getting really frustrated!
Best AnswerI uninstalled app,turn off phone, waited about 30 minutes and is now working again. Try this and good luck!
Best AnswerI am not able to sync my Alta hr to me new phone. I cannot connect it to Bluetooth also. It is showing the option but it isn't connecting.
Best AnswerI am having the same syncing problems. But when I uninstalled and then installed again--i can't pair the device! So now i have no device on my account.
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Best AnswerMy issues us the exact same. I have emailed fitbit and still waiting on a reply.
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