01-09-2018 17:39
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01-09-2018 17:39
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Fitbit is not syncing, last time used Dec 22, used again 3 days ago and still not syncing and wrong date and time. Tried uninstalling app and reinstall and nothing.
01-09-2018 17:51
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01-09-2018 17:51
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I am having this same issue! My last sync was 28 Nov 17. Not certain what changed but I'm certainly not happy about it!

01-09-2018 18:59
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01-09-2018 18:59
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I'm having the same problem...very frustrating. My log shows zero steps for half of Dec and now saying tracker not found when my phone isnin my hand that is wearing it!

01-09-2018 19:01
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01-09-2018 19:01
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I'm having the same problem...very frustrating. My log shows zero steps for half of Dec and now saying tracker not found when my phone is in my hand that is wearing it!

01-09-2018 19:58
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01-09-2018 19:58
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I am having the same problem. I just got it for Christmas, hasn't synced for the past several days. I'm using it with a weight loss app and it's not syncing with that app either. I'm getting really frustrated!

01-10-2018 04:43
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SunsetRunner
01-10-2018 04:43
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Hy
I have the same issue the fitbit is not syncing from 18.12.17, somebody know which is the problem?

01-10-2018 05:13
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01-10-2018 05:13
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I'm having the same problem. Started the first day of the yr any fixes yet

01-10-2018 05:15
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01-10-2018 05:15
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I uninstalled app,turn off phone, waited about 30 minutes and is now working again. Try this and good luck!

01-10-2018 06:45
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01-10-2018 06:45
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I am not able to sync my Alta hr to me new phone. I cannot connect it to Bluetooth also. It is showing the option but it isn't connecting.

01-10-2018 09:53
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01-10-2018 09:53
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mine is not syncing either. 4 Jan is last synced data.

01-10-2018 11:50
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01-10-2018 11:50
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I am having the same syncing problems. But when I uninstalled and then installed again--i can't pair the device! So now i have no device on my account.

01-10-2018 14:51
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01-10-2018 14:51
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reason it was unpaired so I try pairing it and my fitbit disappeared off
the list and doesn't show up now there seen to b a lot of ppl having this
problem

01-11-2018 01:12
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SunsetRunner
01-11-2018 01:12
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Hi
I try this metod but don't work. 😞

01-11-2018 03:51
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01-11-2018 03:51
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My issues us the exact same. I have emailed fitbit and still waiting on a reply.

