Fitbit not recording all steps

[Zahava6]

Hi. I'd like to know how to get my fitbit to constantly let me know how many steps I have taken. I set up the watch face to record my steps but it doesn't always record my new ones; sometimes it does but not always. How do I get it to do it consistently? Thank you.

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Zahava6 Welcome! It's nice to have you on board! Sorry to hear that your Charge 2 isn't counting your steps. Your tracker will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking and vice versa. This may happen when you are playing the drums, burping a baby or clapping and the opposite can happen when you push a cart. It can also happen when driving. For added sensitivity you can try wearing your tracker on your dominant hand but select that hand as non dominant on the tracker’s settings to make it more sensitive to movement.

Let me know how it goes!