Re: Fitbit not sinking - Fitbit Community

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Fitbit not sinking

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SunsetRunner

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Ever since the new update, I am unable to get my FitBit to sink. It keeps telling me can't find the fitbit

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17590

The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: Help article: How do I restart my tracker?
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

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SunsetRunner

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I have restarted my phone, restarted the tracker and contacted the company. So far I have heard nothing.

Sent from Yahoo Mail on Android

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SunsetRunner

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Thank you! !!! It worked! !! Restarted my tracker!!!! All is well! !!!!

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