help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit not sinking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-23-2019 08:36

‎08-23-2019 08:36

Ever since the new update, I am unable to get my FitBit to sink. It keeps telling me can't find the fitbit 

Best Answer
0 Votes
3 REPLIES 3

‎08-23-2019 08:45

‎08-23-2019 08:45

The usual things to try when you get syncing issues are:

 

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

Best Answer

‎08-23-2019 12:52

In response to SteveH

‎08-23-2019 12:52

I have restarted my phone,  restarted the tracker and contacted the company.  So far I have heard nothing. 

Sent from Yahoo Mail on Android
Best Answer
0 Votes

‎08-23-2019 13:56

In response to SteveH

‎08-23-2019 13:56

Thank you! !!! It worked! !! Restarted my tracker!!!! All is well! !!!!

Best Answer
0 Votes