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Fitbit versa wont sync

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‎01-07-2019 17:53

‎01-07-2019 17:53

My fitbit all of a sudden womt sync. My steps show up on my phone but I cant get my messages on my fitbit or the weather. It just tells me to sync it. But when I do it doesnt work. It worked fine 2 days ago

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‎01-08-2019 06:41 - edited ‎01-08-2019 06:44

‎01-08-2019 06:41 - edited ‎01-08-2019 06:44

Welcome to the Forums @Mom2011.

 

Let me help you get your Versa to get notifications and weather once again.

 

The first thing I'd recommend is that you follow the steps listed in this help article, they should help to get your Fitbit to receive the notifications from your phone. As for the weather app, please keep in mind that the location services must be turned on on your account for it to work correctly.

 

In the meantime, please let me know what phone is it that you are using.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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