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Fitness band

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‎11-26-2017 09:47

‎11-26-2017 09:47

Bought an IQ-FIT HR exercise band but cannot find or connect with your app

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4 REPLIES 4

‎11-26-2017 14:52

‎11-26-2017 14:52

@Hotshot42, what are you using to download the app?  For example, do you have an Android phone? If so, the Fitbit app is in the Google Play Store.  Do you have an iPhone? If so, the app is in the iTunes app store.  Or, do you a Windows 10 computer? It is in the Microsoft Store.  So, it all depends....

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‎11-26-2017 15:30

In response to USAF-Larry

‎11-26-2017 15:30

I have an Amazon for phone. Android I presume. Followed your Google suggestion but couldn't get the app.

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‎11-26-2017 15:37

In response to Hotshot42

‎11-26-2017 15:37

@Hotshot42, I am not familiar with any Amazon phones.  Open the phone's Settings -> Help and get the Make & Version of the phone, and the Operating System & Version.

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‎07-02-2018 00:29

‎07-02-2018 00:29

Check your Android OS version. My exercise band workout is going well.

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