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Flinching my.fitbit

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‎05-08-2016 18:00

‎05-08-2016 18:00

I just received a fitbit charge hr. I have a Samsung Galaxy android phone. I have downloaded the app but cannot get it to sync. When it tells me to press the button for 3 seconds and power it on, even though it is fully charged, it keeps turning off. Is there something I am missing?
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‎05-09-2016 04:37

‎05-09-2016 04:37

Welcome to the Community @Kamsmom. Have you setup the tracker? If you haven't, that's the reason why it is not syncing. I recommend following the Setup Procedure directly from your Android phone. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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