11-06-2019 20:02 - edited 11-07-2019 09:34
11-06-2019 20:02 - edited 11-07-2019 09:34
To get my original Flex to synch with my new Samsung Galaxy 10x, I was forced to "upgrade" to the new smart phone interface. I hated it back when it was introduced and I hate it now.
I still get error messages that the "devise is not located."
This really is an unresolved technical issue. WHY?
Moderator edit: updated subject for clarity
11-07-2019
09:32
- last edited on
03-07-2025
08:16
by
MarreFitbit
11-07-2019
09:32
- last edited on
03-07-2025
08:16
by
MarreFitbit
@NY2TX It's great to see that you've visited the Fitbit Community!
Let me help you with your Flex not syncing with your phone. You can try the following:
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
11-07-2019 09:38
11-07-2019 09:38
Seriously? I had to go the user interface that I dislike, just to get my original Flex to synch with my Samsung 10e. Your "fixes" won't address the real issue. PLUS, whereas I was able to use "all day synch" with the old interface, the new "improved" interface doesn't give you that option.
11-10-2019 03:44
11-10-2019 03:44
So I just received an email that asked,"Did one of these responses provide the answer you needed?"
My answer is a loud and resounding "NO!" I didn't get a helpful response.