Getting the message "connected GPS is running"

[Loveforrun]

I am getting a persistent msg on connected GPS is running in the background since a day. Unable to resolve, any suggestions pls.

Moderator Edit: Clarified subject

[Ksteir]

I'm getting the same message, absolutely annoying, I've tried to turn off the phone, gps, cleared cache, cleared data, uninstalled the app etc, nothing works, and it sucks battery too.

Sony XQ-AU52 and Fitbit 4

[Loveforrun]

Thanks Jogger while I am glad I am not the only one, I agree its annoying.
I am hoping Fitbit responds to this. I read a similar post from 2019 where
the issue it seems was App version.

[SilviaFitbit · Accepted solution]

@Loveforrun and @Ksteir Welcome to the Fitbit Community. Thanks for the details mentioned. 

I see where your disappointment is coming from. I appreciate the troubleshooting performed prior to posting. I moved your posts to this board as it's more related to the topic. 

In this case, I'd like you to double check that your app or Fitbit tracker isn't recording a workout in the background, this could be the reason why this message is displaying. 

If you have checked the above and still getting this error message, let's try the following if you haven't tried it: 

- Log out from the Fitbit app 
- Clear the app cache 
- Restart your phone 
- Log back in 

If you're still experiencing this, attach a screenshot to your next reply and let me know the phone model and OS installed. 

Hope this helps. 

[Loveforrun]

Thanks @SilviaFitbit for the suggestions ! 

@Ksteir for me it was the fitbit tracker. It's solved now.